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Certify Chats: A discussion about certifications

Free Avaya 6211 Questions

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      Total 60 Questions
    Question No 1
    Where are all agents used in the Avaya Aura® Contact Center POM integration administered?
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    Question No 2
    Where is the administration of outbound campaigns and management of dialing lists performed?
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    Question No 3
    Which template would you assign to an Inbound skillset so it can be monitored by the POMBlending Service?
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    Question No 4
    Which Avaya Aura® Contact Center component expands the contact center to manage internet - based contacts such as email and Web communications?
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    Question No 5
    What is defined for Agent Blending skillsets to decide when agents transition from Outbound to Inbound and when agents are returned to Outbound activities?
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      Total 60 Questions
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