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Certify Chats: A discussion about certifications

Free Genesys GCP-GC-IMP Questions

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      Total 50 Questions
    Question No 1
    Which license offers features for organizations that require multi - channel based support, including social media along with Workforce Management in their contact center?
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    Question No 2
    Where can you find people in your organization and add external contacts to the organization?
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    Question No 3
    How many categories of routing are there in a Call Route under the Call Routing page?
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    Question No 4
    You can add more than one outbound route to the contact center.
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    Question No 5
    Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?
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      Total 50 Questions
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