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Free PeopleCert ITIL-4-Foundation Questions

    1. Page: 1/107
      Total 532 Questions
    Question No 1
    Which ITIL guiding principle recommends using existing services, processes and tools when improving services?
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    Question No 2
    Which practice has a purpose that includes ensuring that risks have been properly assessed?
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    Question No 3
    When should a full risk assessment and authorization be carried out for a standard change?
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    Question No 4
    Which statement about emergency changes is CORRECT?
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    Question No 5
    Which practice coordinates the classification, ownership and communication of service requests and incidents?
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    1. Page: 1/107
      Total 532 Questions