Free PeopleCert ITIL-4-Transition Questions
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Page: 1/13
Total 61 Questions
Question No 1
An organization's lead times and the flow of tasks across value streams are being impacted because tasks often sit waiting in queues. Which technique can be used to overcome this challenge?
Question No 2
Which value chain activity ensures that products deliver stakeholder expectations for quality?
Question No 3
An organization is undergoing a significant cultural change as a result of introducing Agile and DevOps practices. How can managers use Toyota Kata to help employees adjust to these different ways of working?
Question No 4
Which statement about user communities is CORRECT?
Question No 5
In service relationships what is a benefit of identifying consumer roles?
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Page: 1/13
Total 61 Questions
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