Decide Fast & Get 50% Flat Discount on This SPECIAL OFFER | Limited Time Offer - Ends In COUPON CODE: SAVE50%

Certify Chats: A discussion about certifications

Free ServiceNow CIS-CSM Questions

    1. Page: 1/46
      Total 229 Questions
    Question No 1
    Agents and managers cannot create knowledge articles from Community questions.
    Choose the Choices:


    Question No 2
    Information about a customer’s service contract is found in Knowledge.
    Choose the Choices:


    Question No 3
    From what places in SN can an agent create a case? (Choose three.)
    Choose the Choices:


    Question No 4
    What are the conditions that matching rules are based on? (Choose two.)
    Choose the Choices:


    Question No 5
    Matching rules enhance assignment capability by ____________________.
    Choose the Choices:


    1. Page: 1/46
      Total 229 Questions
      Buy Now Latest Questions